The NHS – a matter of life or death?

When matters of life or death necessitate quick, accurate decisions and treatment of the highest quality, the NHS offers the best healthcare in the world. It’s only when the bureaucracy has a chance to catch up that things start to go badly wrong. A recent family trauma showed us the very best and worst of the NHS, all in the space of the same treatment. Continue reading

I keep on knocking but I can’t get in

If you were running a repairs service, how many times out of 100 would you expect someone to be in when you knocked on the door? You would want to get as close to 100 as possible wouldn’t you, as missed appointments waste time for your highly skilled tradespeople. Continue reading

The Beginners Guide To A Better Repairs Service

This is your cut out and keep, essential guide to creating a better repairs service. Handily split into client and contractor modules, why not use them together to create the perfect partnership, for you and your customers. Continue reading